{"id":2955,"date":"2026-01-13T16:29:15","date_gmt":"2026-01-13T15:29:15","guid":{"rendered":"https:\/\/ecosuninnovations.local\/faq\/"},"modified":"2026-03-26T15:09:56","modified_gmt":"2026-03-26T14:09:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ecosuninnovations.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t

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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Welcome to our Help section, where we provide general answers to the most frequently asked questions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This page has been created to help you quickly find the information that you need. Explore below questions finding adequate responses and do not hesitate to contact us if you can\u2019t find the information you need. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Which ECOSUN Innovations product best suits my needs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The ECOSUN Innovations range of solar generators covers the electrification of isolated sites, consumption and mobility needs of many applications. The product that best suits your site’s power supply must meet its consumption and mobility needs. <\/p>

The site’s load profile is essential when making your choice. It’s a question of choosing equipment with a sufficient power rating to supply the site in all possible situations. The power ratings of products in the ECOSUN Innovations range are shown on each product data sheet. <\/p>

If the installation of batteries is desired, the load profile also helps to assess the amount of energy required by the site, in order to choose a suitable storage capacity. The storage capacities of products in the ECOSUN Innovations range are shown on the technical data sheet for each battery-equipped product. <\/p>

The degree of mobility required will also be crucial. Some sites are in almost constant motion, and require hyper-mobility. In such cases, systems such as the Trailer-Watt 12S<\/a> or 15S are best suited, as they enable a solar array of 4.8 kWp and 5.6 kWp respectively to be commissioned in no time at all. <\/p>

For systems intended to be installed for longer periods, the Mobil-Grid\u00ae<\/a> allows the deployment of a solar array of up to 72 kWp in half a day. The fact that they are containerized and plug & play means that the Solar Hybrid Box\u00ae<\/a> and Solar Inverter Box\u00ae can be rapidly commissioned on site. Mounted on a shipping container or a site bungalow, the Frame-Watt\u00ae<\/a> allows a solar field to be set up at the same time as the equipment. <\/p>

Finally, for stationary installations, the Fix-Watt\u00ae<\/a> solution is ideal, enabling the installation of 11.7 kWp to 156 kWp in ground- or roof-mounted ballast tanks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What's the difference between on-grid and off-grid? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The terms “on-grid” (connected to the grid) and “off-grid” (disconnected from the grid) are generally used in the energy context, in particular to describe power supply systems. <\/p>

An on-grid system is connected to the public electricity grid, using electricity from the grid to power electrical appliances. In the event of excess electricity production (e.g. with a photovoltaic system), this electricity can be fed back into the grid, possibly generating electricity credits or remuneration, depending on the local policy. <\/p>

An off-grid system is autonomous and not connected to the public power grid. It generally relies on independent energy sources, such as solar panels, batteries, diesel generators, etc. Off-grid systems are commonly used in remote areas where access to the power grid is limited or non-existent. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Which products in the ECOSUN Innovations range can be interfaced with a diesel generator set? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The following products grant an interface and control over diesel genset: Solar Hybrid Box\u00ae<\/a>, Trailer-Watt\u00ae 12S<\/a>, Trailer-Watt\u00ae 15S. These products start the genset when certain conditions are reached (low battery level, low battery voltage, etc.). <\/p>

This guarantees continuity of service even on days with little solar radiation or when the system is used at night.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I already have a diesel generator. Can I interface it with a system from the ECOSUN Innovations range? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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This will depend on the generator. The generator must meet the following requirements: <\/p>